About Willard's Restoration

A Trusted South Carolina Disaster Restoration Company

At Willard’s Restoration, we honor our legacy by delivering exceptional, community-focused restoration services with honesty and care. As a family-owned business, we are dedicated to making the restoration process smooth and transparent, ensuring peace of mind for every client.

We grew up in the upstate and have deep roots in the community. Cassie’s father  started a successful cleaning and restoration business from scratch in 1990, expanding it to serve corporations throughout the Greenville, Spartanburg, and Asheville areas. Despite health issues causing the business to become dormant over the past decade, his legacy remained strong. After his unexpected passing in July 2023, Anthony and Cassie decided to carry on his work and revive the business as the second generation of our family in the industry. It’s been an honor to remember Poppy, as he’s affectionately known, while serving the Upstate through Willard’s Restoration.

Our choice to continue in this industry stems from our desire to help those who haven’t had the best of days. Whether dealing with water damage or mold, we aim to make the restoration process as smooth as possible. 

We value honesty and sometimes our inspections reveal no issues at all. We’re also willing to communicate our findings with other companies to ensure the best outcome for our customers. Our passion lies in serving the community and helping people restore their homes and peace of mind.

What sets Willard’s Restoration apart from other businesses is our commitment to exceptional service and community care. As a small, family-owned company, we prioritize honesty, thoroughness, and communication. We make sure our customers are well-informed, even saying, “If I’m telling you too much, just let me know.” This approach ensures our clients can make the best decisions for themselves, knowing they are in good hands with us. Our dedication to serving people well and building trust within our community is at the heart of everything we do.

IICRC Certified Company

What Our Customers Are Saying

Our customers consistently express their appreciation for our services, praising our prompt response, expert workmanship, and thorough communication. They value our commitment to high-quality results and the peace of mind we provide during stressful situations. Their positive feedback highlights our dedication to exceeding expectations and ensuring a seamless restoration experience.

General FAQs

Willard’s Restoration offers 24/7 emergency restoration, including water damage cleanup, fire damage restoration, storm damage repairs, and mold remediation. We also provide reconstruction services to return your property to its pre-loss condition.

Yes. Disasters don’t wait for business hours, and neither do we. Our team is available 24/7, 365 days a year, including holidays, to respond to emergencies quickly.

We aim to arrive on-site within 60 minutes of your call for emergency situations. Rapid response helps minimize damage and lowers restoration costs.

Absolutely. We work directly with most major insurance providers to streamline the claims process and help reduce stress for homeowners and business owners.

This depends on the severity and type of damage. In some cases, it’s safe to remain on-site, while in others—such as severe fire or mold damage—temporary relocation may be necessary. Our team will advise you on the best option for your safety.

The timeline varies depending on the extent of the damage. Water damage cleanup may take a few days, while larger projects like fire damage restoration or reconstruction can take several weeks. We’ll provide an estimated timeline after our inspection.

  • For water damage: Shut off the water source if possible and avoid using electrical appliances in wet areas.
  • For fire damage: Do not attempt to clean soot yourself, as it can cause further damage.
  • For storm damage: Stay safe and avoid entering damaged areas until professionals arrive.

With years of experience, 24/7 emergency response, and a compassionate team, we’re dedicated to restoring not just properties, but peace of mind. Our combination of advanced equipment, skilled technicians, and customer-first service makes us a trusted restoration partner for your restoration service needs.