About Willard's Restoration
A Trusted South Carolina Disaster Restoration Company
When water damage or mold affects your home, you don’t just need a restoration company, you need someone you can trust to give you clear answers, honest guidance, and help you understand what comes next.
At Willard’s Restoration, our goal is to make a stressful situation feel more manageable. We know you may be calling us on a day that hasn’t gone as planned, and we believe you deserve to be treated with patience, respect, and care throughout the restoration process.
That starts with honesty. Sometimes an inspection reveals a problem that needs to be addressed. Other times, we’re able to give you the good news that there isn’t an issue at all. Either way, our job is to give you a thorough assessment, explain what we find, and help you understand your options, not pressure you into services you don’t need.
We also believe you should never be left wondering what’s happening in your own home. We take the time to explain our findings, answer your questions, and communicate openly throughout the process. And when working with another company or professional will help you get the best outcome, we’re happy to communicate and collaborate with them on your behalf. That commitment to taking care of people is personal to us.
Willard’s Restoration is a second-generation, family-owned business with deep roots in the Upstate. Cassie’s father began serving the Greenville, Spartanburg, and Asheville areas through cleaning and restoration in 1990. After his unexpected passing in 2023, Anthony and Cassie chose to continue the work he started and carry his legacy into the next generation.
We affectionately knew him as Poppy, and one of the best ways we can honor him is by continuing to serve our neighbors well.
Today, that means being the kind of restoration company we would want helping our own family: honest when you need answers, thorough when you need reassurance, responsive when you have questions, and committed to doing what’s right for you and your home.
Because restoring your home is only part of the job. Helping you feel informed, confident, and cared for along the way matters just as much.
What Our Customers Are Saying
Our customers consistently express their appreciation for our services, praising our prompt response, expert workmanship, and thorough communication. They value our commitment to high-quality results and the peace of mind we provide during stressful situations. Their positive feedback highlights our dedication to exceeding expectations and ensuring a seamless restoration experience.
As an insurance agent, I understand the importance of prompt and thorough water remediation. When I had a water loss at my home, I was quick to call Anthony because I trusted him fully to do a great job with my water leak. Anthony was on site quickly and went to work to help get our home back to normal as quickly as possible. Anthony worked directly with my insurance company so that I didn't have to spend my time on that side of things, even though I am the agent. He also worked with my contractor to coordinate the different pieces of the puzzle to get my home put back together as soon as possible. During the process, I became pretty sick and had to spend several days in bed. During that time, it was extremely reassuring to me to know that Anthony could come in and check things without me having to be up and present in the process. I also have a very curious and nosy cat and Anthony was careful to not let him out as he came in and out of my home and to make sure the area was sealed off well so that my cat could not get into the area where the drying fans were running. As an insurance agent, Anthony is who I recommend to my clients, even prior to using him myself, but having my own water loss solidified my decision that they are the only remediation company that I will recommend after having personally dealt with 2 other companies in my home who did not do the quality job that Anthony did for us. Thank you for helping make a bad situation as convenient and painless as possible!
Amanda H
When experiencing water damage and countless people at our home saying yes you have a problem and no we can't help. I was discouraged, and frustrated. Until Willard's arrived and took the time to look into the issues and identify teams that could help and how they could help. They have been there through the whole process. Anthony and Cassie are a great team and knowledgeable on what to expect regarding the process and insurance companies lingo. They have restored our home for sure! I highly recommend them for your needs. You are in good hands here and your home will thank you. Sincerely grateful.
Leslie D
Willard's Restoration is wonderful! They are always friendly, thorough and knowledgeable, prompt in their visits and honest in their assessments. They have greatly alleviated any anxiety we may have had in regards to the restoration process. They are a pleasure to work with!
Ray P
Very thorough and helpful through the entire repair and remediation process! Willard Restoration worked alongside us with our insurance to complete repairs. They went above and beyond to make the process easier for us. Highly recommend them for anyone with water damage or remediation needs.
Ann F
Frequently asked questions
What types of restoration services do you provide?
Willard's Restoration offers 24/7 emergency restoration, including water damage cleanup, fire damage restoration, storm damage repairs, and mold remediation. We also provide reconstruction services to return your property to its pre-loss condition.
Are you available after hours and on weekends?
Yes. Disasters don’t wait for business hours, and neither do we. Our team is available 24/7, 365 days a year, including holidays, to respond to emergencies quickly.
How fast can you arrive after an emergency?
We aim to arrive on-site within 60 minutes of your call for emergency situations. Rapid response helps minimize damage and lowers restoration costs.
Do you work with insurance companies?
Absolutely. We work directly with most major insurance providers to streamline the claims process and help reduce stress for homeowners and business owners.
Can I stay in my home or business during restoration?
This depends on the severity and type of damage. In some cases, it’s safe to remain on-site, while in others, such as severe fire or mold damage, temporary relocation may be necessary. Our team will advise you on the best option for your safety.
How long does the restoration process take?
The timeline varies depending on the extent of the damage. Water damage cleanup may take a few days, while larger projects like fire damage restoration or reconstruction can take several weeks. We’ll provide an estimated timeline after our inspection.
What should I do before your team arrives?
- For water damage: Shut off the water source if possible and avoid using electrical appliances in wet areas.
- For fire damage: Do not attempt to clean soot yourself, as it can cause further damage.
- For storm damage: Stay safe and avoid entering damaged areas until professionals arrive.
Why should I choose Willard's Restoration?
With years of experience, 24/7 emergency response, and a compassionate team, we’re dedicated to restoring not just properties, but peace of mind. Our combination of advanced equipment, skilled technicians, and customer-first service makes us a trusted restoration partner for your restoration service needs.
Water, fire, mold or lead? Call now.
We answer the phone at any hour and get a certified technician moving.